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- All categories
- Bookmark Cross Stitch Kit
- Bookmark Cross Stitch Pattern
- Circular Cross Stitch Kit
- Circular Cross Stitch Pattern
- DMC Thread
- Free Charts
- Gift Cards
- Mini Cross Stitch Kit
- Mini Cross Stitch Pattern
- Miniature Cross Stitch Kit
- Miniature Cross Stitch Pattern
- Premium Cross Stitch Kit
- Premium Cross Stitch Pattern
- Set Pattern
- Square Panel Cross Stitch Kit
- Square Panel Cross Stitch Pattern
- Supplies
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Returns & Exchanges
Return & Exchanges (International)
We offer a 30-day return policy, meaning you have 30 days from the date you receive your item to request a return. To be eligible, the item must be unused, in the same condition as when you received it, and in its original packaging.
Your refund can made back to either your payment method or store credit within 7 days after your return is received.
International Customers: If you're returning an item due to a change of mind, the return shipping cost will be your responsibility. We recommend using registered mail with tracking for added security. Please note that we are unable to process returns that have not been authorized in advance.
To start your return, click here to access the order in your account. For returns only, you will need to login via email OTP. Once logged in, go to orders and open the order. Click Manage to Request Return.
For more information, read our Returns & Refunds Policy.
Free Returns & Exchanges (Singapore/Malaysia)
We offer Free Returns for orders in Malaysia.
Not loving your kit? Then return it to us anytime within 30 days of receipt. Item must be in its original, unused condition.
The shipping label for the return will be emailed to you. Do check your junk folder in case our emails land there.
Your refund can made back to either your payment method or store credit within 7 days after your return is received.
To start your return, click here to access the order in your account. For returns only, you will need to login via email OTP. Once logged in, go to orders and open the order. Click Manage to Request Return.
For more information, read our Returns & Refunds Policy.
2-8 Days Tracked Delivery
FedEx | UPS | DHL
100% Secure checkout
Easy 30-Day Returns
5% Lifetime Voucher
with 1st Kit Purchase
20+ years Designing
Since 2006
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