We have a 30-day return policy, which means you have 30 days after receiving your item to request for a return.
To receive a refund (less shipping if any), items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
To start your return, click here to access the order in your account.
Once your refund has been approved, you may proceed with arranging the most cost-effective international shipping option available. We recommend using a tracked shipping service for added security and shipment visibility.
Singapore/Malaysia - We offer Free Returns for all orders.
Refund Method Refunds will be processed back to your original payment method within 5–7 days.
We offer Free Returns for orders in Malaysia and Singapore.
Not loving your kit? Then return it to us anytime within 30 days of receipt. To receive a full refund, items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
The shipping label for the return will be emailed to you. Do check your junk folder in case our emails land there.
Refunds will be made back to your original payment method within 5-7 days.
To start your return, click here to access the order in your account.
We receive special shipping rates from our courier partners and pass the savings on to you. These discounts do fluctuate with the prevailing rates.
All orders are shipped via FedEx International Priority or at times UPS
Delivered within 3-6 days once shipped (for most destinations, some can take lesser days)
Taxes & duties: Import taxes or duties may apply and are the customer’s responsibility.
Extra Delivery Charges for Out of Delivery Areas
Please note that some remote or regional areas in Australia/Canada, your shipping rates are higher and you can check your rates with our shipping calculator. The Free Shipping threshold will also be higher at CA$300 for Canada and AU$300 for Australia.
🎁 Earn Cashback with Every Order!
Our way of saying thank you — store credit deposited automatically.
✦ Every S$100 spent in a single cart → S$2.00 ✦ Write a review (text or photo) → S$3.00 ✦ Share a finished or WIP image → S$3.00 ✦ Unboxing video, IG video tag, or video review → S$5.00 ✦ Pay by Grab or bank transfer (SG/MY only) → S$1.00
Credited in your order currency.
Terms & Conditions
Store Credit is valid for 3 years from date of issue.
Store Credit is issued in the currency of your order.
Cashback is added within 24 hours — if not received, please contact us.
Cashback can't be earned on refunded or exchanged items, and is cancelled if the order is cancelled or refunded.
Cashback can't be exchanged for cash.
We may change or end the cashback programme at any time.
