We have a 30-day return policy, which means you have 30 days after receiving your item to request for a return.
To receive a refund (less shipping if any), items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
To start your return, click here to access the order in your account.
Once your refund has been approved, you may proceed with arranging the most cost-effective international shipping option available. We recommend using a tracked shipping service for added security and shipment visibility.
Singapore/Malaysia - We offer Free Returns for all orders.
Refund Method Refunds will be processed back to your original payment method within 5–7 days.
We offer Free Returns for orders in Malaysia and Singapore.
Not loving your kit? Then return it to us anytime within 30 days of receipt. To receive a full refund, items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
The shipping label for the return will be emailed to you. Do check your junk folder in case our emails land there.
Refunds will be made back to your original payment method within 5-7 days.
To start your return, click here to access the order in your account.
We receive special shipping rates from our courier partners and pass the savings on to you. These discounts do fluctuate with the prevailing rates.
All orders are shipped via FedEx International Priority or at times UPS
Delivered within 3-6 days once shipped (for most destinations, some can take lesser days)
Taxes & duties: Import taxes or duties may apply and are the customer’s responsibility.
Extra Delivery Charges for Out of Delivery Areas
Please note that some remote or regional areas in Australia/Canada may incur additional shipping charges. If extra shipping fees apply, we will contact you with the option to pay the difference, provide an alternative address or cancel your order for a full refund.
Stand a chance to win Cashbacks with every order!
We appreciate your business and this is our way to thank you!
Terms & Conditions:
Store Credit is valid for 3 Years from date of issue.
Store credit from cancelled/refunded orders will also be cancelled.
Cashback is not exchangeable for cash.
Cashback cannot be earned on refunded or exchanged items.
We reserve the right to amend or discontinue the cashback program and its terms & conditions at anytime.
Qualifying store credit will be deposited into customer's account within 24 hours, if not received after 24 hours, please contact us.
