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We have a 30-day return policy, which means you have 30 days after receiving your item to request for a return.
To receive a refund (less shipping if any), items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
To start your return, click here to access the order in your account.
Once your refund has been approved, you may proceed with arranging the most cost-effective international shipping option available. We recommend using a tracked shipping service for added security and shipment visibility.
Singapore/Malaysia - We offer Free Returns for all orders.
Refund Method
Refunds will be processed back to your original payment method within 5–7 days.
For more information, read our Returns & Refunds Policy.
We offer Free Returns for orders in Malaysia and Singapore.
Not loving your kit? Then return it to us anytime within 30 days of receipt. To receive a full refund, items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.
The shipping label for the return will be emailed to you. Do check your junk folder in case our emails land there.
Refunds will be made back to your original payment method within 5-7 days.
To start your return, click here to access the order in your account.
For more information, read our Returns & Refunds Policy.
Delivery Details
We receive special shipping rates from our courier partners and pass the savings on to you. These discounts do fluctuate with the prevailing rates.
Taxes & duties: Import taxes or duties may apply and are the customer’s responsibility.
Extra Delivery Charges for Out of Delivery Areas
Please note that some remote or regional areas in Australia/Canada may incur additional shipping charges. If extra shipping fees apply, we will contact you with the option to pay the difference, provide an alternative address or cancel your order for a full refund.
Our way of saying thank you — store credit deposited automatically.
✦ Every S$100 spent in a single cart → S$2.00
✦ Write a review (text or photo) → S$3.00
✦ Share a finished or WIP image → S$3.00
✦ Unboxing video, IG video tag, or video review → S$5.00
✦ Pay by Grab or bank transfer (SG/MY only) → S$1.00
Credited in your order currency.
Terms & Conditions