Returns & Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request for a return.

To receive a full refund, items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.

For Malaysia/Singapore - we offer Free Returns. International returns, you will need to bear the shipping cost if return is due to change of mind. We recommend the most economical shipping method with tracking included. Do provide us with the tracking number once received so we can help to look out for it.

To start your return, click here to access the order in your account.

Refund Options
Refunds can be processed:

• Back to your original payment method within 5–7 days, or
• Instantly as store credit (with no expiry). You can request to transfer store credit back to your payment method anytime.

For more information, read our Returns & Refunds Policy.

We offer Free Returns for orders in Malaysia.

Not loving your kit? Then return it to us anytime within 30 days of receipt. To receive a full refund, items must be returned unused and in their original condition. Partially used items will be assessed, and a partial refund will be issued accordingly.

The shipping label for the return will be emailed to you. Do check your junk folder in case our emails land there.

Refunds can be made back to your original payment method within 5-7 days or be instantly credited to you as Store credit with no expiry.

To start your return, click here to access the order in your account.

For more information, read our Returns & Refunds Policy.