Shipping & Taxes

International & Domestic Shipping Rates

You can see your shipping rates in all of our Kit product listings or when you checkout after entering your address.

We offer discounted and exclusive flat rates from our FedEx/UPS Partners + qualify for Free Shipping when you hit a certain amount!

If you don’t see your shipping rate at checkout, it may mean we’re unable to ship to your country. Please reach out to us, and we’ll be happy to check if shipping is available.

Import Duties (International)

Please note that international orders may be subject to import duties, taxes, and customs fees once your package reaches your country. These charges are set by your local customs office and are the responsibility of the customer.

Unfortunately, we don’t have control over these fees or know what they might be in advance. We recommend checking with your local customs office if you’d like more details before placing an order.

Import Duties (United States only)

US Tariffs (about $5) have been added to your shipping fee and your order will be shipped Delivery Duties Paid (DDP) — meaning the price you see at checkout is the final price. No hidden fees, no customs paperwork, and no surprise charges upon delivery.

Processing & Shipping Times

We take about 2-3 business days to process your order. Once shipped, delivery typically takes 2-8 days to arrive for most destinations.

➜ Delivery takes 4–8 days for most destinations
➜ Shipped via FedEx, Aramex, UPS, or DHL
➜ Tracking provided for all orders

Follow us on Instagram to see your kits packed in real time in our Instagram Stories!

Where do we ship from?

While our store is registered in Singapore, our operations are currently based in Kuala Lumpur, Malaysia.

Our Delivery Partners

We work with trusted carriers like FedEx, DHL, and UPS to ensure reliable delivery. Once your order has been shipped, you’ll receive a tracking number, and your package should arrive within 4–8 days.

Delivery to PO Boxes

Please note that we are unable to deliver to PO box addresses.

Shipping Delays

Please be advised that shipping times provided are estimates and are subject to change due to factors beyond our control. While we strive to ensure your order is delivered promptly, unforeseen circumstances such as weather conditions, carrier delays, customs processing, or other logistical issues may result in delays.

We appreciate your understanding and patience as we work diligently with our shipping partners to deliver your order as quickly as possible. For urgent matters or concerns regarding your shipment, please contact us, and we will do our best to assist you.